February 18, 2006

Six evil things about Apple

  • Why do I have to download iTunes if all I want is QuickTime?  Bundling is evil.
     
  • Why does QuickTime insist on adding itself at start-up whenever I play a movie?  And why is it adding an icon to my system tray that does absolutely nothing?  Leave my system tray alone, it's already overcrowded enough.
     
  • For the QuickTime/iTunes download, why do I have to uncheck all three boxes if I don't want to receive promotional announcements?  Is it so hard to assume that most users will not want to give you their email address and, consequently, will not be able to receive these announcements anyway?  This is a simple principle called "sensible defaults", look it up, Apple.  And when you're done, don't close your dictionary because I have another word for you, coming right up.
     
  • Why do I still need a cable to synchronize my iPod to my computer?  And what's up with this "please do not disconnect" message? This is a USB cable, not a parallel one.  One more word for you:  "BlueTooth".  Look it up.  It was all the rage back in 2002.
     
  • iTunes doesn't honor click-through.  If its window is in the back, you need to click on it first and only then can you use its UI (you need to click on "Play" twice to resume a paused song, for example).  This is non-standard on Windows.  I do like click-through, by the way, but that's not my point:  an application should respect its host operating system standards.  Yes another example of Apple trying to impose its view on the rest on the rest of the world.
     
  • The Apple power adapter.  Do I need to say more?  Can you think of anything more ugly or less practical?  My space on these power strips is limited, so please, keep your charger as lean as possible.  The Apple power adapter is an insult to good taste and convenience.

Posted by cedric at February 18, 2006 01:13 PM
Comments

I think I remove the stupid quicktime icon from my tray about every week. It seems like everytime itunes gets an update, the icon goes back in the tray. Drives me crazy.

Posted by: Rob Sanheim at February 18, 2006 01:41 PM

I fully agree. Even if you download iTunes you get that damned quicktime autostart.

Posted by: eckes at February 18, 2006 01:46 PM

Definitely annoying.

On the power adapter: this is why I use pig tails.

Dion

Posted by: Dion Almaer at February 18, 2006 01:54 PM

(the comment stripped the URL:
http://www.almaer.com/blog/archives/000671.html)

Posted by: Dion Almaer at February 18, 2006 01:55 PM

I think you're stretching when you call the lack of bluetooth in an iPod "evil". None of my desktops have bluetooth support, and I don't really feel the desire to add it. It might be handy for some, but have you seen the inside of an iPod? Where are they gonna put the bluetooth stuff?

I totally agree with your first three points. Your fifth point, about the power adapter, is moot now. The 5th gen iPod videos don't come with a power adapter anymore. USB charging only.

Posted by: Chris at February 18, 2006 02:05 PM

His points have merit but they are pretty weak and none of them strike me as evil, annoying perhaps. Certainly not as evil as censoring Tibetan websites from Chinese searches, we should probably do some level setting before using the word "evil".

System tray: Annoying for sure. But then again just about everything puts a system tray icon in there for no apparent reason.

Email address: My guess is that most people don't uncheck the boxes, hit download, it says they need their email address, then they type it in. Only advanced users uncheck the boxes.

Quicktime on Windows: Buy a Mac and you will get even more "bundled software" that doesn't suck.

Synchronization: Probably because the speed of bluetooth is so slow. Maybe once there is something as fast as firewire/usb2 thats wireless they will add it. UWB?

Power adapter: The reason that thing disconnects is because you can replace it with a long cord. You may not have seen those cords before is because they come free with powerbooks but not the ipods.

Posted by: Sam Pullara at February 18, 2006 02:24 PM

Cannot agree more! They are all annoying!

Posted by: Satya at February 18, 2006 02:41 PM

This is just a case of "When in Rome..."

Fact is, just about every dang thing I ever install on Windows has a misleading installer, tries to bundle extra stuff, and abuses the system tray. It's really not fair to hold Apple to a higher standard.

...unless you're running OS X, of course. ;)

Posted by: Patrick Calahan at February 18, 2006 03:07 PM

Plus Bluetooth is slooooowwwww.

Posted by: Bob Lee at February 18, 2006 03:32 PM

You forgot to mention the insidious iPod service and ituneshelper.exe process that itunes insists on running 24/7. I've long since removed itunes from my machines. The only reason I ever installed it was to listen to other people's music. Fortunately there are lots of programs out there to help you leech music from silly mac folk (see ourTunes, myTunes, etc).

It's hidden, but you can actually grab quicktime w/o itunes (www.apple.com/quicktime/download/standalone.html). Of course you're still asked for an email address, to which I always use steve.jobs@apple.com. After some combination of deleting qttask.exe, removing the startup entry in the registry and making the Quicktime folder non-writeable, one can make the systray icon die for good.

All of this stuff reminds me of the software Real Networks used to ship. Way to go Apple!

Posted by: Tim Eck at February 18, 2006 03:41 PM

Thanks god there is a "QuickTime Alternative". It is almost as good as the original one and allow me to use my favorite movie player.

Posted by: eu at February 18, 2006 03:51 PM

hi cedric,

agree with you on most points -- but I think you were irritated enough to write an unusual post :-)

my organization is giving users an old quicktime bundle -- I'm sure you can find one. If not, I can send you one -- just email me :-)

Emails : Yes, it's 2006 -- we expect Apple *NOT* to leave them by default -- but all you had to do was uncheck them!

power adapter : yeah, too bad -- I'd love to buy the pigtails Dion's mentioned.

BR,
~A

Posted by: Anjan Bacchu at February 18, 2006 03:51 PM

One very useful utility is Mike Lin's Startup Monitor:

http://www.mlin.net/StartupMonitor.shtml

You will be amazed at how much stuff installers put on your startup. His other tools are also great.

One catch after you clean up: be sure iTunes is running when you connect the iPod.

Posted by: Tiago Silveira at February 18, 2006 04:49 PM

Were you unable to find http://www.apple.com/quicktime/download/standalone.html ? It's linked to off the Quicktime+iTunes download page.

You get the "do not disconnect" message when you have the iPod mounted as an accessible file system. So pulling the plug may interrupt an OS write out. Bluetooth? Yes, I'd like to move 40GB of data to my iPod over Bluetooth, it'd only take a week or two. Really, Bluetooth isn't an option for a connection to a mass storage device.

And at least the Apple Power Adapter gives you the option of running a standard power cable into it or running it as a wall wart. Most power adapter designs, it's one or the other.

Want clickthrough? On the Mac, clickthrough happens to a background window with the command key held down; have a try clicking with Windows modifier keys.

Posted by: Codepope at February 18, 2006 04:59 PM

Apple is evil, as is Microsoft and Google. Pretty much once any company gets beyond one person it starts getting greedy and evil. And oh, you left out the most important point - an iPod that lasts an hour on a full charge!

Posted by: Tinou Bao at February 18, 2006 07:25 PM

The iTunes download page behavior isn't the one described by Cedric. There are only 2 selected checkboxes, clicking on the download button direcly without touching anything just works.

The Quicktime 7 download page (with bundled iTunes...) is the one that pops up an error dialog.

- Sylvain

Posted by: Sylvain at February 18, 2006 07:59 PM

1) It's there, just hidden in an annoyingly RealAudio-like "make it a small link nobody can see" gambit: http://www.apple.com/quicktime/download/standalone.html
2) Evil, hands down. Writing Windows software isn't Apple's greatest strength. :)
3) Yes, but at least you can leave the email address field blank if you don't accept the subscriptions, which makes it less evil than most product signups
4) I hear there's currently a proposal that might make Bluetooth able to transfer faster than 1Mbps. Be still, my beating heart. :)
5) Apple is notoriously bad at following even its own click-through guidelines: http://daringfireball.net/2003/05/the_problems_with_clickthrough
6) I like the Apple power-adapter. Unlike most other power-bricks, it doesn't use up excessive horizontal space, which makes it more power-strip friendly than most other adapters. Then again, I charge my iPod over USB anyway.

Posted by: at February 18, 2006 11:38 PM

Oops, the click-through link should have been: http://daringfireball.net/2003/05/interface_details_itunes_vs_safari

Posted by: Charles Miller at February 18, 2006 11:44 PM

You realize, of course, that you can get an extender for the power chord. This brilliant move allows one to reclaim space on power strips - and even can act as an extension chord!

These are only minor evils compared to Apple's DMCA enforcements.

Posted by: Alex Hutton at February 19, 2006 05:25 AM

One additional thing that annoys me is there's no 'itunes update.' You have to install and download the entire app over again for each annoying little point release. v6 was released but then 6.0.1 came out inside of a week, and 6.0.2 came out in mid-Jan 06.

I refuse to install any future itunes releases until I can download just the bits that have changed. Microsoft seems to have figured out how to make that work for Windows (which is far, far more complicated than itunes), why can't you do it for itunes? And they even suck, remember? Time to start making the software downloads smaller and not just the devices.

Posted by: Craig at February 19, 2006 08:24 AM

Two more evils:

Turning function into fashion. It just plays entertainment. Why all the colors and styles and co-branding? Worse than a pair of "insert latest cool pair" of jeans.

Price fixing. No matter where I buy the things, apple has forced retailers to accept minimum prices.

Posted by: Roger at February 19, 2006 08:04 PM

The iTunes hidden tasks have another irritating consequence. This is in addition to the things Tim mentioned above.

Once you load iTunes (and those hidden tasks) if you plug in an iPod, you can't use it as a flash drive anymore.

This scenario isn't that wierd:

1) Your music library is on your computer at home. You sync your ipod nano with it and listen to it ... whenever.
2) You want to use the ipod at work to transfer a file or two to a coworker's computer. Who knows why you don't just email it.
3) If either of you has downloaded iTunes and installed it, it will not be available as a flash drive when you plug it in.

I suggest they make the ipod tasks optional.

What a pain.

Posted by: Lee Meador at February 20, 2006 09:49 AM

The iTunes hidden tasks have another irritating consequence. This is in addition to the things Tim mentioned above.

Once you load iTunes (and those hidden tasks) if you plug in an iPod, you can't use it as a flash drive anymore.

This scenario isn't that wierd:

1) Your music library is on your computer at home. You sync your ipod nano with it and listen to it ... whenever.
2) You want to use the ipod at work to transfer a file or two to a coworker's computer. Who knows why you don't just email it.
3) If either of you has downloaded iTunes and installed it, it will not be available as a flash drive when you plug it in.

I suggest they make the ipod tasks optional.

What a pain.

Posted by: Lee Meador at February 20, 2006 09:50 AM

And tech support is bad too. This is my expeirence from this weekend. http://rogerweber.blogspot.com/2006/02/tale-of-two-tech-supports_19.html

Posted by: Roger at February 20, 2006 12:11 PM

Quicktime is like Real player !

They always get installed on your machine even if you don't want it! And the only way to remove it is to delete their entry from the registry. Nice! How do we call this? virus? spyware?...

Posted by: at February 21, 2006 09:18 AM

Someone just has to say it: you deserve to suffer for using the wrong OS, pal!

Posted by: Steve J at February 22, 2006 11:58 AM

Why buy overpriced Apple hardware at all?

For about $120 you could've gotten a tiny 20GB Archos Gmini:

http://www.archos.com/products/music/gmini_xs_202/tech_specs.html?country=global&lang=en

Posted by: Save money, buy Archos! at February 23, 2006 07:18 AM

Archos? I learned my lesson about those hunks of junk a few years back when I was going on a trip and needed portable photo storage. I have never seen such a poor UI and quality in a product. You don't just buy hardware you're buying usability and software features as well.

I was annoyed when my ipod mini broke a year back or so and went on a hunt to find a non-apple replacement. It was then that I realized that though the device itself is well built and has a nice, simple UI, that it was iTunes that I am hooked to. Very smart strategy by Apple (assuming it was planned that way). This is the highest margin razor/blade system ever devised. Gillette must be envious.

Posted by: Michael Kovacs at February 26, 2006 10:08 AM

what pisses me off is all of the proprietry hardware. Apple has just recently come up with an ingenious invention known as the 'magsafe' power adaptor. They have not allowed third party manufacturers to produce these, so we are left buying more of apple's overpriced junk whenever the thing spontaneously combusts (as it has been shown to do.)

Whatsmore, we can't buy a bloody DC/DC converter to save battery life when running it off 12V DC.

The magsafe function is in itself useless, and invented entirely to stop people from using generic (read - BETTER) plugs.

Posted by: at January 17, 2007 07:07 PM

what pisses me off is all of the proprietry hardware. Apple has just recently come up with an ingenious invention known as the 'magsafe' power adaptor. They have not allowed third party manufacturers to produce these, so we are left buying more of apple's overpriced junk whenever the thing spontaneously combusts (as it has been shown to do.)

Whatsmore, we can't buy a bloody DC/DC converter to save battery life when running it off 12V DC.

The magsafe function is in itself useless, and invented entirely to stop people from using generic (read - BETTER) plugs.

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